In order to ensure we schedule a session at a time that works for both of us, I recommend setting up recurring sessions in advance* (see advanced booking policy below) so you don't miss a single session.
All sales are final.
Use 'em or lose 'em. 10 pkg @ home sessions are valid for 45 days starting the first session date of the package. 20 pkg @ home sessions are valid for 90 days starting the first session date of the package.
If I am away for work/travel: I will happily arrange for a female coach to train you at your home if I'm away during our regularly scheduled sessions; you will always receive ample written notice and can choose to wait until I return to complete your package before it expires if you wish.
If you ever need to cancel/reschedule a reservation for a private training session, you can do so by emailing email@example.com and cc: firstname.lastname@example.org without charge up to 24 hours in advance of the session's start time.
We will honor the time stamp. If you cancel/reschedule prior to the 24 hour window via email with us, the session's credit will go back into your account for use another time. If you late cancel a session (on or within 24 hours of the session's start time) or if you are a no-show, a session credit will be processed automatically. If there are no credits left in the account, you will be charged for the late cancelled session. We apologize we cannot make any exceptions.
24-Hour Late Cancellation Policy
By clicking "I agree" below, you confirm that you understand and agree you can reschedule a reservation for a private session with your trainer, without charge up to 24 hours in advance of the start time. Once cancelled, the credit will go back into my account for use another time before the package expires. If you cancel a session within 24 hours of the start time, you understand you will be charged for the session without exception. Rescheduling a session may result in a session at a different time and day than normal that is convenient for you and your trainer. If you consistently reschedule sessions you understand this will result in a new weekly schedule pending my trainer's availability or a new trainer will be assigned to me. A client's late arrival for sessions will result in forfeiture of the missed session time.
Wait List Policy
When a time slot you’d like to book is unavailable, you can reserve a place on the wait list. In order to do so, you first must purchase a single personal training session or package. If you do not get the requested time slot, your account will be credited for future use.
First come, first serve: if you are moved off the wait list and into a session, you will receive an email from email@example.com, along with a Google invitation.
Joining the wait list is also a commitment, as it is assumed that you will want to attend every session you are wait listed for. All training sessions have a 24-hour cancellation notice, so if your request is fulfilled from the wait list at the last minute, be aware that the 24-hour cancellation policy still applies.
If you find that you can no longer attend a training session on the requested date and time, you need to remove yourself from the wait list and notify us at firstname.lastname@example.org at your earliest convenience, understanding we cannot early cancel less than 24 hours in advance of the session. If you are added to the training session and fail to remove yourself in time, you will be subjected to a late cancellation penalty.
Wait list will close 24 hours prior to the desired start time.
Caitlin Lavelle's services and the information presented therein is provided for informational and educational purposes only and is not to be interpreted as an endorsement of a particular plan, product, or course of action. Caitlin Lavelle is not a medical or healthcare provider, and the information presented in your service is not intended as medical or professional advice, nor as a substitute for or alternative to medical treatment. You should consult with a qualified professional before beginning this or any other exercise or nutrition program. In addition, health and fitness information and research changes rapidly and varies from person to person, and some information presented herein may be out of date or may not apply to your specific circumstances. Use of this service and the information presented herein prior to consulting a qualified professional is at your sole choice and risk.
I understand and agree to the following:
1. I am participating in personal training, group fitness or yoga classes, workshops, retreats and/or other events either online or in-person during which I will receive information and instructions about physical activity and and health. I recognize that these sessions or events require physical exertion, which may be strenuous and may cause physical injury and I am fully aware of the risks and hazards involved.
2. I understand that it is my responsibility to consult with a physician prior to and regarding my participation in these activities. I represent and warrant I am physically fit and have no medical condition that would prevent my full participation in these sessions.
3. I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of participating in these programs and/or events.
4. I knowingly and expressly hereby release, indemnify, hold harmless and waive any claim I or my agents, family, employers, or estate may have against Caitlin Lavelle, Coach Caitlin, Lavelle Yoga Fit and its officers, officials, agents, and/or employees or employers, other participants, sponsors, advertisers, and if applicable, owners and lessors of premises used to conduct the event (releasees), from any and all claims, demands, losses and liability arising out of or related to any injury, disability or death I may suffer or loss or damage to person or property, whether arising from the negligence of the releasees or otherwise, to the fullest extent permitted by law.
I have read the above release and waiver of liability and I fully understand its contents. I understand that by booking sessions with Caitlin Lavelle I voluntarily agree to the disclaimers, policies, terms and conditions stated above.
Please list referral source's full name or company name below (e.g. Instagram, John Smith, etc.)